At PetFam Love, your satisfaction is important to us. If your item arrives damaged or has a manufacturing defect, simply contact us within 30 days of delivery. We'll gladly provide a free reprint or a full refund to make things right.

At PetFam Love, every order is made especially for you. Standard U.S. orders typically arrive within 4 to 12 business days, which includes 2 to 7 business days for production and 2 to 5 business days for shipping transit.

Production Time: Takes 2 to 7 business days for a print provider to make the item. Complex items like embroidered goods or all-over-print clothing may take longer.

U.S. Standard Transit: Takes 2 to 5 business days once the carrier picks up the package.

International Transit: Takes 5 to 20 business days depending on the destination country and customs.

Express Delivery: Takes 2 to 3 business days total for combined production and shipping on eligible U.S. orders.

PetFam Love proudly ships to most countries worldwide through our trusted global network of print providers. International shipping times and availability may vary by destination.